I wrote a note to the boss of a member of my son's school staff today to report her... for being awesome. Try it! You'll make someone's day.
"I'm sure you already know this, but I wanted to commend Amanda for being such a wonderful representative of the community in the front office. My mother was a school secretary for an elementary school for 25 years, and I was always in awe of how she knew every kid and teacher and greeted each person with a smile. Seeing Amanda every time I come to the office reminds me of my mom, and it makes me feel good. She has a stellar attitude and energy about her, and I feel lucky to volunteer in the office under her supervision."